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Published Book or Work by:

Cynthia Rankin

Virtual Americans

Virtual Americans
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Published by Expat
October 2007
The call center employees in India have an identity as virtual Americans. They have been taught to try to talk like one, think like one in order to do international customer care. But who are they when they leave work? Are they able to put away their new accent with their headsets? How has their inflated salaries affected them, their families, and Indian culture?
Americana , Anthropology/Archaelogy , Business , Communications , Counseling/Career Guidance , Psychology , Social Sciences , Young Adult
 
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