Focus on disaster recovery: New services address need for prevention/recovery [article in THE MARKETING FORUM]
Published by NYNEX Telesector Resources Group.
1992, First Quarter
This article by Diane Lieberman-Ciccione and Lisa Tolliver, Associate Directors of Marketing and Technology at NYNEX Telesector Resources Group, describes two innovative alternate wire center offerings developed by a cross-functional group that Tolliver spearheaded, and which established industry standards. FLEXPATH Digital PBX Disaster Recovery Service and Intellipath II Digital Centrex Disaster Recovery Service prevent telecom service outages when subscribers' primary serving wire centers are disabled by natural or man-made disasters.