FLEXPATH Digital PBX Disaster Recovery Service [chapter in DISASTER RECOVERY SERVICES FROM NEW YORK TELEPHONE]
Published by Weber Associates (Arlington, VA)
This chapter by Diane Lieberman-Ciccione and Lisa Tolliver, Associate Directors of Marketing and Technology at NYNEX Telesector Resources Group, describes an innovative alternate wire center offering developed by a cross-functional group that Tolliver spearheaded, and which established industry standards. FLEXPATH Digital PBX Disaster Recovery Service prevents outages when subscribers' primary serving wire centers are disabled by natural or man-made disasters.
, Community/Public Affairs
, Technical Writing/Manuals