Virginia Beach, Virginia, United States
Home page: http://www.musicdish.com/mag/bio.php3?author=188
I’m just a girl…who made it all the way to middle management in #$%^& corporate America. Excuse my language but, I have a message here and profanity provides emphasis when needed. (Is that illegal yet, too?) Anyhow, the MBA degree paved the way back in the early 80’s. Back in that prior decade, women with MBA’s had not yet reached critical mass…roughly 10-20% were female. The degree enabled me to land my first “real job” with a Fortune 500 corporation in the Memphis sales division. Keep in mind, it really looked good for the company to promote minorities to management positions. Alas, me? This girl was one of the first female Field Managers in America within this huge company.
Still clueless after two years of hell while traveling weekly throughout southern/western Mississippi and eastern Arkansas. I felt land locked in this particular area of the country. I had to go to shore, home sweet home. I smoozed the boys at a competitive company within the Norfolk region and was bestowed the title of District Manager. Life was good…two company cars, expense account, and a top floor hotel room in the Adam Mark hotel. WHAT? Norfolk region had never had a woman responsible for either the Baltimore or Washington Metro territories? Is Ronni up to the task? What the hell…”she’s all we got.” Life was one big party in Baltimore…this product was hot and in huge demand. I had the power. Bribes were rampant. Unfortunately, I was still walking the walk and talking the talk.
The big D, who me? Don’t try to control me. Well, back to lovely corporate America. I went to work for a telecommunications company. This company’s name changed three times due to buyout or merger, while I was employed there. (Gobble, gobble) I was in my element as the Account Manager. Couldn't say that about my experience as the Service Manager, for my responsibilities included managing nineteen direct reports including Technicians and Installers who performed tasks I had no clue of nor desire to have a clue of!
I did believe in the need to motivate Service Department employees, though, utilizing contests and positive feedback for a job well done. I believe employees whose performance cannot precisely be measured in terms of exact revenue dollars should be or rewarded for their significant contributions much like Sales Reps. I created the first Service Department Incentive Contest, which resulted in increased net profits and improved employee morale and motivation. I shouldn’t have gone overboard, though. When I wrote the first Policy and Procedure Manual to unify Service Department practices throughout the region...I really messed up by forwarding a copy to the regional President. My General Manager wanted to do that. Who knew? I went over her head?
Bah bye, I couldn’t do it anymore. Wished corporate America well…at least the stocks, especially the employee purchased ones! I could no longer walk the walk and talk the talk. This baby boomer is a writer...no wonder I never felt as I fit in. Does corporate America care about writers? I hope so. (Just be sure to achieve those sales objectives.) YEW HOO, let’s all think about the big picture for a moment. Is bigger always better? Do you advise or mentor another within your organization? Are you happy for another’s success and congratulate them for a job well done? Do all departments work in harmony or are there departmental divides that truly hinder the corporate mission statement? Do you treat the maintenance people with the exact same respect as you treat the CEO? Discuss this among yourselves...we’ll talk later.
Interests: uncivil society, music, education, writing, peace and love
Published writer: Yes